Corporate
Why Your IT Department Can’t Build Anything Good
Why is Dropbox better than anything your IT organization can roll out? Because Dropbox is the flagship product of…
June 3, 2022-
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CorporateThe serverless job
“People don’t want to buy a quarter-inch drill. They want a quarter-inch hole!” Theodore Levitt, Harvard Business School It…
November 18, 2021 -
CorporateHow I Got a Job in Innovation
Once a week, someone asks me “how did you get a job in innovation?” I’ll attempt to spell it…
March 21, 2019 -
CorporateHeads I Win, Tails You Lose: Avoiding Impossible Trade-offs
Alignment is the art of minimizing friction in a system and making it easy to achieve the desired outcome. Do…
January 17, 2019 -
CorporateHow Predictive Analytics Saved me $1,000 at Lululemon
The text arrived at 12:19 PM yesterday. I was in the office commons filling up a glass of water.…
February 23, 2018 -
CorporateSecond-Order Effects (or: Batman was an Unintended Consequence)
Every action has a consequence, and each consequence has another consequence. These are called Second-Order Effects. Every change you…
February 27, 2017
